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HELP VIEWING MENU ITEMS

This page should be helpful if you are having a problem viewing menu items.

PROBLEM: Your Internet Explorer 8 (IE8) browser does not properly display the fly-out menus when hovering over the horizontal menu located just below the "Prescott Computer Society" masthead on most pages of this website.  Instead of numerous links appearing below the visible menu only an empty white box is displayed.

So that you might continue to enjoy our website before dealing with this issue, here's a link to view our website map where you may select other pages to visit without the use of the menu system.

There are several solutions to this problem:

1)  Make sure that you have downloaded and installed all updates from Microsoft.  This bug has been the subject of several Hotfixes and should no longer be a problem if the update process has been properly completed.

2)  Run "Compatibility Mode" for this and other websites which do not display as expected.  After the application of Compatibility Mode to each such website, the menus should display and work properly.  A complete description of how to use Compatibility Mode may be found at Microsoft's KB 956197 (Knowledge Base) article here.

While this article considers itself to be "intended for advanced users" and other "administrators", it is really a good explanation on how to invoke Compatibility Mode using the techniques listed in Method 1 or Method 2.  If you feel that you'd like a simpler approach, you might try the suggested link near the top of the page to "self-help steps for beginning-to-intermediate computer users" or go there directly.

3) Further details regarding this problem may be found at Microsoft's website:

KB 962351 - Title: The pop-out menus are not displayed when you use Internet Explorer 8.0 in Standards mode to view an ASP.NET Web page that has dynamic menus

KB 969612 - Title: Description of the Hotfix rollup package for ASP.NET 2.0: April 2009

KB 981201 - Title: A Hotfix is available for ASP.NET 2.0 that enables support for extended protection
In spite of the listed title, this article describes a more inclusive Hotfix which fixes this specific menu problem and other issues.

4)  You can also simply move on to Firefox (FF) - a perfectly good Internet browser that can be run right alongside IE8 so you can test it out and see if it meets your needs.  FF is available here for FREE and during its installation process will copy over all your Favorites so you don't lose a thing.

 

Serving our members in Prescott, Prescott Valley, Chino Valley, Mayer and Dewey-Humbolt, Arizona

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